Facilitation – a Manual
of Models, Tools and Techniques for Effective Group Work
ISBN: 978-0-9556435-1-4
Tony Mann
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“How refreshing to find a Manual that talks to you, not at you and not having to read it several times to digest its contents. This well laid out Manual with clear, easy to follow sections, good flowing explanations backed up with excellent colour diagrams make it a very useful tool to help anyone understand the techniques for facilitating groups and helping people make meaningful contributions in meetings and projects. I really hope that you find this as informative as I have. Take the time to read and understand the contents and you may, like me find it as useful in general life as in the work place”.John Gilchrist - Technical Services Coordinator, University of Dundee, Estate and Buildings Office.
“I've recently been chairing a series of workshops to help start IT development work on schedule and contribute towards developing an operating model for an upcoming change. In chairing the workshops, I put the techniques to good use. The workshops contained a broad range of stakeholders with diverse views/opinions and it was quite an achievement to arrive at a consensus (albeit with some outstanding issues (there always are though) which we are currently taking forward). The outcome being that we can start IT development work and detailed job design work to the dates currently in our plan as well as getting the operating model closer to sign-off”. Senior Civil Servant – UK Government
Tony Mann has been working with groups and teams for 19 years. His first experience of using a different way of working was when he was asked to facilitate a key proposal meeting with a client. The individuals were not comfortable presenting in such a high-powered situation. The team won the contract and a subsequent one! Since then Tony has been in demand by a diverse range of organisations, helping them to change the way they work. He has trained hundreds of managers in using these models, tools and techniques to undertake their problem solving, resolve issues and find creative solutions.
