The need to analyse situations, collect, and collate data drives the need for these tools and techniques. The first of these is Braindumping: which signifies that people’s thoughts and ideas and concerns are ‘downloaded’ and collected (invariably on Post Its™) so that they can be collated and sorted and discussed. Brainstorming: on the other hand is a technique for generating random ideas on a topic/problem or solution.
Clustering and Linking: provide the mechanisms for collating data into meaningful pieces. Sometimes Clustering – collecting the data together in ‘themes’ is appropriate, sometimes the data follows a ‘pattern’ and so Linking is appropriate.
“Snap”: is the method of connecting corrective ideas, actions and solutions directly with the problem (Post Its™). This is done by ‘snapping’ another (colour) Post Its™ on top of the original problem. This is a simple way of looking for solutions to simple problems. However, more ‘heavy weight’ tools must be used if the problem is complex.
Is and Is Not is a powerful model for analysing a confusing situation and finding the deviations from the normal. If something only happened at the weekend, it only related to a particular order, or it happened with all customers, then you build a picture of the real problem. Perceiving Others is used when exploring relationships between organisations, departments or suppliers etc.
Expert Witness can provide crucial input but requires and expert! Whereas Flow Charting establishes the fundamental process in place and allows for examination of the way things are done (around here). SCA provides a problem analysis tool to explore the connection between symptoms and real causes. Whilst Perceiving Others allows the group to explore the conflict between stakeholders and departments. What will I see happening ….? Links behaviours with values and establishes a connection between them.
Allegory provides a non-threatening means of exploring problems – the elephant in the room syndrome! Finally Repertory Grid provides an in-depth approach to establishing data which is difficult to identify at first sight.
Data and information gathering and sifting
| Product Image | Item Name- | Price |
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Allegory - Day at the ZooThis related to the need to gather data to gain more information. “We need for information before we act” “Do we know enough about this?” Keywords... |
£9.00 ... more info |
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Brain DumpingSituations It is desirable to draw out from the group all the information that is known about a particular situation, action or event. “There are a... |
£9.00 ... more info |
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Brain stormingBrainstorming is a term often used for any kind of idea generation. However, it has its own unique rules and is used for ‘free-wheel’ generation of... |
£9.00 ... more info |
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ClusteringClustering – follows on naturally from Brain Dumping and whenever there are a large number of Post Its™. Try to use a ‘back-drop’ when clustering... |
£9.00 ... more info |
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Expert WitnessUsed when you need to challenge groupthink or when you need to bring in expertise to glean new insights/information (see also Presentation and... |
£9.00 ... more info |
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Flow chartingFlow-charting is a specific data gathering Model. It provides a mechanism for analysing a given situation in terms of the flow of: information,... |
£9.00 ... more info |
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Is and Is NotThis tool is essential when it seems hard to identify the ‘facts’ of the situation. It helps to identify differences and therefore distinctions. It... |
£9.00 ... more info |
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LinkingLinking (see also Fishbone – when the ‘headings’ are known) The group needs to reach a clear and agreed understanding of why a particular situation... |
£9.00 ... more info |
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Perceiving OthersThis tool allows us to look at how we perceive: other departments, stakeholders, customers, suppliers, possibly even colleagues (in a teambuilding... |
£9.00 ... more info |
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Repertory GridTo get the common factors/features or behaviours in a given situation by comparison with other situations. This technique is useful when people are... |
£19.00 ... more info |
New Products For February - Tools and Techniques
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