Process Iceberg® Model

At the heart of the Resource approach to facilitation and participative change management lies the Process Iceberg® Model. It provides an explanation of much of what happens in group dynamics’ in meetings/events’ organisations and change. The Process Iceberg® is both a theoretical model and a practical way of auditing situations. The Model is:

• hierarchical: each level has to be in place before the next one comes into play
• sequential: each layer follows on from the previous one
• inter-dependant: each level relies on the level above